Shipping Policy

1. Processing & Handling Time

All orders are processed within 4-12 business days (Monday–Friday, excluding holidays). Custom projects take longer to finish than our stock objects, so expect a longer processing time.
Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard: 3–5 business days
- Expedited shipping can be offered upon request, please reach out to us before hand though so we can verify your product can be expedited.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with your tracking number once your order has shipped.

4. Shipping Limitations & Restrictions

We currently ship only ship domestically, if you are needing something shipped outside of the US, contact us first, we will look into it.
We do ship to P.O. Boxes or APO/FPO addresses.

5. Shipping Liability Disclaimer (Loss, Damage, & Delays)

Hansen Workshop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Hansen Workshop is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim.
Please save all packaging materials and damaged goods before filing a claim. Delivery schedules are estimates, and Hansen Workshop is not responsible for carrier delays caused by weather, peak holiday volumes, or systemic transit issues.

Last updated: 08/27/2026